Our Services

Hello Nepal provides GSM mobile services including Prepaid and Postpaid plans, SMS, IVR, USSD, MMS, Conference Call, Fax, Fund Transfer, and Internet. The Hello Nepal GSM service was soft-launched on September 24, 2009, with initial operations covering rural areas and 273 village development committees (VDCs) in the Mid Western Development Region.

On August 1, 2010, NST announced the expansion of services from the Mid Western Development Region to all over Nepal. A Missed Call Alert Service was introduced on March 12, 2012.

Join Our Network

Career opportunities and internship placements may be available at Nepal Satellite Telecom. Reach out to our offices to inquire about current openings.

View Contact Details →

A tree-lined paved road curving into the distance under a pale blue sky, with green and brown tones along the route.

What We Deliver

Voice Services

Prepaid and Postpaid mobile options alongside Fixed Line, International Calls, Conference Call, and Fax for personal and business needs.

Messaging & Data

SMS, MMS, IVR, USSD, SMS Menu, Fund Transfer, and Internet access designed to keep subscribers connected across varied terrain.

Missed Call Alert

Launched March 12, 2012, the service notifies subscribers of calls they missed. Activate by dialling *333411# or sending A via SMS.

Contact Us

Kathmandu Office

Muktishree Tower, New Baneshwor, Kathmandu, Nepal

Tel: +977-01-4785602, 4785672

Fax: +977-01-4785601

Email: info@hellonepalgsm.com

Dang Office

Ghorai Municipality, Badahara-8, Ghorahi, Dang

Tel: 9638203333

Email: info@hellonepalgsm.com

Satellite telecom in Nepal has reshaped how communities across the country's varied terrain stay connected, bridging valleys and ridges where traditional infrastructure has long been difficult to extend. From humble village outposts to bustling urban centers, satellite-enabled networks offer a way to reach subscribers who would otherwise remain beyond the reach of conventional cable or fiber. This technology complements terrestrial mobile systems, providing redundancy and resilience in areas prone to disruption, and helps ensure that communication services can grow alongside the country's broader development goals, supporting education, commerce, and public safety, even in the most remote corners of the nation.

Within the wider telecom landscape, mobile services remain a daily essential for millions, offering prepaid and postpaid plans that suit different lifestyles and budgets. Subscribers typically expect a familiar set of features, including voice calling, short messaging, multimedia messaging, voicemail, conference calling, and basic data access. These services are often supported by interactive menus accessible through short codes, allowing users to check balances, recharge accounts, or request assistance without visiting a physical outlet. The goal is to keep the interface straightforward and inclusive, helping first-time mobile users feel comfortable while still providing enough depth to meet the needs of more demanding customers who rely on their phones for both personal and professional communication throughout the day.

Short messaging remains one of the most enduring tools in mobile communication, valued for its brevity, reliability, and low cost. Beyond casual conversation, SMS is widely used for alerts, reminders, and lightweight information services that can reach anyone with a basic handset. Value-added offerings such as missed call alerts, news updates, and subscription-based content have grown popular, allowing subscribers to receive timely notifications or curated information directly on their device. These text-based services are especially meaningful in regions where smartphone penetration is uneven, ensuring that essential updates and community information remain accessible to a wide audience regardless of the type of device they carry.

International calling has long been a cornerstone of telecom services, connecting families, students, and businesses with partners abroad. Affordable international tariffs and straightforward dialing procedures help make cross-border communication a routine part of daily life rather than a rare event. Alongside voice services, fixed-line and internet access continue to support households and offices that require stable, always-on connectivity. Together, these offerings illustrate how a modern operator blends traditional telephony with digital access, helping subscribers manage long-distance conversations, study programs, and remote work commitments without unnecessary complexity or unpredictable expense.

A customer-focused telecom provider typically relies on a growing network of distributors and resellers who bring services closer to subscribers. These partners handle SIM distribution, recharge voucher sales, and basic after-sales assistance in towns and neighborhoods where a flagship office may not be present. Coverage maps and service galleries help prospective subscribers understand where signal is strongest and how the network is expanding over time. By pairing wide geographic reach with localized retail support, operators can maintain a presence in distant communities while still offering the kind of responsive service that builds long-term trust and loyalty among a diverse and geographically scattered user base.

Careers in telecom offer opportunities across engineering, sales, customer support, marketing, and field operations, with internships providing a pathway for students and recent graduates to gain practical experience. Feedback channels, frequently asked questions, and dedicated contact points help ensure that subscriber voices shape future improvements, from tariff structures to menu design. A clear company profile and an updated archive of news and announcements further strengthen that conversation by keeping the public informed about service milestones, regulatory developments, and upcoming features that reflect broader shifts in how people across the country connect with one another every day.

Even simple communication deserves attention to manners, which is why mobile etiquette remains a quietly important topic. Respecting quiet zones, keeping conversations brief in shared spaces, and being mindful of ringtone volume all contribute to a more pleasant shared environment. Operators and community programs sometimes share friendly reminders about considerate phone use, reinforcing the idea that technology is most valuable when paired with awareness for others. When thoughtful habits meet reliable infrastructure, mobile services become a smoother, more welcoming part of everyday life for subscribers and the wider communities in which they live, work, and travel.